SSI update on response to the rapidly evolving COVID-19 (Coronavirus) pandemic

SSI and Access locations to close temporarily due to the escalating COVID-19 pandemic. 

We will continue to deliver essential services to our clients and communities with staff working remotely.
Our priority is to limit disruption to those services and to ensure that clients continue to receive adequate support and service delivery.

This situation is unprecedented and we are unable to say when operations will resume as normal.

Our new operating arrangement will be reviewed regularly in line with advice from the government and health experts.

We will continue to actively engage with staff, clients and community to listen to their concerns and questions.
We are developing a suite of resources on the SSI website to help our clients and the community navigate the challenging time ahead. And we will communicate regularly as we adapt to the changing situation.

Even though we’re physically distancing, in such times of crisis it is critical that we take care of ourselves, physically and mentally, and stay connected.

Anyone with concerns or questions should contact SSI here.

Further information and resources

• Federal government health advice
• COVID-19 (Coronavirus) in-language resources
• Victorian translated resources
• DFAT “Do Not Travel” advice